Book a bus or minibus – Organizing coach transport for an event, business trip, or private trip? At Francebus, booking is simple and straightforward. Here's the complete process, from requesting a quote to canceling your trip.
1. Request for quote and availability
- Initial contact via :
- The online form
- Tel.: +33 9 72 56 72 89
- Email: info@francebus.com
- Provide the essential information :
- Type of service (transfer, excursion, provision, event, etc.)
- Date(s), time(s), place(s) of pick-up and drop-off,
- Number of passengers (and PRM if necessary),
- Desired equipment: air conditioning, microphone, Wi-Fi, TV, fridge, etc.
- You will receive a quote within 24 – 48 hours, personalized and detailed.
2. Validation of the quote
- Once the quote has been validated: signature (mention “Good for agreement”) + deposit of 50 % + possible bank details.
- Implementation of the transport plan, validation of feasibility according to schedules, locations, regulations.
- Reservation confirmed within the limit of available places.
3. Practical organization and support
- Francebus provides you with details: vehicle type, driver, timetables.
- On request: choice of vehicle (comfort, prestige, VIP), on-board services, etc.
- On D-day: the driver waits for the planned package (including waiting time).
4. Postponement or modification
- Possible before departure, but subject to study: change of schedule, route or stops.
- Any modification must be validated by Francebus depending on availability and feasibility.
5. Cancellation and penalties (POSTPONEMENT, CANCELLATION)
Francebus respects its cancellation policy:
| Deadline before departure | Compensation withheld |
|---|---|
| 7 to 30 days | 30 % |
| 3 to 6 days | 50 % |
| < 48 hours | 100 % |
For more information on postponement and cancellation, Check out our FAQ!
6. Final settlement and invoicing
- Regulation of the balance before the service.
- Payment accepted: bank card, transfer, etc.
- A nominative invoice and a duplicate are available upon request. francebus.com.
- Of the all-inclusive packages (fuel, tolls, parking) avoid surprises; only “plus” services are charged extra francebus.com.
7. After the service
- You can submit a review on Google Maps.
- In the event of a dispute, Francebus favors amicable resolution – Nice courts.
- Of the specific options (PMR, food, animals, child seats) are possible on request.
✅ Why choose Francebus to book a bus?
- Clear and smooth process, from request to payment,
- Personalized quote within 48 hours, with transparency on costs,
- Supervised cancellation, no surprises,
- Adapted services: PRM, school groups, VIPs, events, etc.
- Personalized, commercial and logistical support.
Do you want to book a bus or change a reservation?
👉 Need a immediate quote or information about our offers: Free Quote
📞 +33 9 72 56 72 89 | ✉ info@francebus.comWith Francebus, booking a bus becomes easy!
To go further:
- All our services: Our offers & fleet
- THE General Conditions of Sale : Francebus General Terms and Conditions
- Complete FAQ: Francebus FAQ
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